Accessibility Statement
Website Accessibility | Inclusive Access | User Assistance
Our commitment: Bulgaria For Business aims to make its website accessible and usable for international clients, visitors, and prospective clients, including people who use assistive technologies. This statement explains the accessibility standard we work toward, known limitations, and how users may request assistance or report a barrier.
1. Purpose of this Accessibility Statement
This Accessibility Statement explains how Bulgaria For Business approaches accessibility for the website at www.bulgaria-for-business.com and for related public-facing website content controlled by Bulgaria For Business.
Bulgaria For Business serves international businesses and individuals seeking support with company formation, legal and tax matters, accounting, licensing, real estate, recruitment, HR, payroll, and business acquisitions in Bulgaria. Because many users access the website from different countries, devices, browsers, and assistive technologies, the website should be understandable, navigable, and usable by as many people as reasonably possible.
This statement is intended to provide clear information to users and to create an internal commitment for ongoing accessibility review and improvement.
2. Accessibility standard we work toward
Bulgaria For Business aims to work toward the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA for website content, unless a different legally required standard applies to a specific service, sector, or jurisdiction. WCAG is organised around four principles: content should be perceivable, operable, understandable, and robust.
- • Perceivable: users should be able to access information through text, visuals, screen readers, or other assistive technologies.
- • Operable: users should be able to navigate and use website features by keyboard and other input methods.
- • Understandable: content and interactions should be clear, predictable, and written in a way that supports international users.
- • Robust: website content should be compatible with current and future browsers, devices, and assistive technologies where reasonably possible.
Where EU accessibility rules or harmonised technical standards apply to a particular product or service, Bulgaria For Business will review those requirements in relation to the relevant service model and user journey.
3. Current conformance status
| Area | Statement |
|---|---|
| Target standard | WCAG 2.2 Level AA, unless a different legally required standard applies to a specific service or jurisdiction. |
| Current status | Working toward substantial conformance. Bulgaria For Business has not yet completed a full independent accessibility audit unless expressly stated otherwise. |
| Assessment method | Combination of internal review, automated checks, manual keyboard testing, screen-reader spot checks, user feedback, and periodic content review. |
| Scope covered | Public pages and downloadable website materials controlled by Bulgaria For Business. |
| Scope excluded | Third-party websites, embedded third-party tools, payment platforms, maps, scheduling tools, social media platforms, externally hosted documents, and user-generated content not controlled by Bulgaria For Business. |
The current status should be updated after a technical accessibility audit of the live website. Until then, the statement should avoid claiming full compliance or formal certification.
4. Measures we take to support accessibility
- • We aim to use clear headings, logical page structure, descriptive page titles, and predictable navigation.
- • We aim to write website content in plain, structured English appropriate for international users who may not be familiar with Bulgarian legal, tax, accounting, regulatory, or administrative terminology.
- • We aim to maintain sufficient colour contrast for text, buttons, links, and key information panels.
- • We aim to make the website usable with keyboard navigation and to avoid interactions that require a mouse only.
- • We aim to provide meaningful alternative text for informative images and to avoid relying on images of text where real text can be used.
- • We aim to make downloadable documents accessible where reasonably possible, including through structured headings, readable fonts, meaningful link text, and machine-readable text rather than scanned images.
- • We aim to keep forms and calls to action clear, labelled, and easy to understand.
- • We aim to review new website content for accessibility before publication and to consider accessibility when changing the website design, layout, navigation, or technology stack.
5. Known limitations
- • Some older downloadable documents, PDFs, presentations, or archived materials may not yet be fully accessible.
- • Some third-party tools, embedded services, maps, payment pages, scheduling platforms, analytics tools, CAPTCHA services, social media widgets, or external links may not be fully controlled by Bulgaria For Business.
- • Some complex legal, tax, accounting, licensing, real estate, recruitment, HR, payroll, or business-acquisition materials may require additional explanation or an alternative format to be fully usable by all users.
- • Some visual design elements may need further review for contrast, focus indicators, responsive behaviour, or compatibility with assistive technologies.
- • If a full accessibility audit has not yet been completed, undiscovered barriers may remain. Bulgaria For Business welcomes user feedback so these barriers can be identified and addressed.
6. Alternative formats and assistance
If you cannot access part of the website or need information in another format, you may request assistance from Bulgaria For Business.
Where reasonably possible, Bulgaria For Business will provide an accessible alternative, such as a plain-text version, a structured Word document, an accessible PDF, a larger-print document, a telephone or video explanation, or direct email assistance.
Alternative format requests should identify the content you need, the format you prefer, and any assistive technology or accessibility need that would help us respond appropriately.
Bulgaria For Business will aim to respond to accessibility enquiries within a reasonable time and, where the matter is urgent, as quickly as practicable.
7. Feedback and reporting accessibility barriers
Users are encouraged to report accessibility barriers, including missing alternative text, poor contrast, keyboard navigation issues, unclear forms, inaccessible documents, broken headings, confusing link text, or compatibility issues with assistive technologies.
Accessibility feedback should be sent to: info@bulgaria-for-business.com.
When reporting a barrier, please include: the page URL or document name; a description of the problem; the device, browser, operating system, and assistive technology used, if applicable; and your preferred contact details for follow-up.
Bulgaria For Business will review accessibility feedback in good faith and will prioritise fixes based on severity, user impact, technical feasibility, and legal or regulatory relevance.
8. Third-party content and external services
The website may link to or embed content from third-party websites or service providers. Examples may include maps, social media platforms, video platforms, analytics providers, scheduling tools, payment processors, government registries, professional directories, banks, and other external resources.
Bulgaria For Business does not control the accessibility of third-party websites, services, applications, documents, or platforms. However, where a third-party component creates a material accessibility barrier within the user journey controlled by Bulgaria For Business, we will consider whether a reasonable alternative route can be offered.
Users who experience accessibility problems with third-party content linked from the website may still contact Bulgaria For Business for practical assistance where the issue affects access to Bulgaria For Business information or services.
9. Ongoing review and improvement
Accessibility is an ongoing process rather than a one-time publication requirement.
Bulgaria For Business intends to review this Accessibility Statement periodically and when material changes are made to the website or to the services offered through it.
Where accessibility issues are identified, Bulgaria For Business will aim to address them through content updates, design adjustments, development changes, alternative formats, staff guidance, or supplier review, as appropriate.
The website accessibility roadmap may include technical testing, manual review, user feedback analysis, document remediation, and improvement of forms, navigation, focus states, headings, and link text.
10. No reduction of legal rights
Nothing in this Accessibility Statement limits any mandatory rights, remedies, or accessibility obligations that may apply under Bulgarian law, European Union law, or other applicable law.
Where mandatory accessibility requirements apply to a specific service, transaction, communication, or jurisdiction, those requirements prevail over any more general wording in this statement.
This statement does not create a guarantee that every page, document, feature, or third-party component will be free from accessibility barriers at all times. It describes Bulgaria For Business’s current approach and commitment to improvement.
11. Relationship with other website documents
This Accessibility Statement should be read together with the Terms of Use, Disclaimer, Privacy Policy, Cookie Policy, Terms of Cooperation, Payment Terms, and any engagement letter or service order that applies to a client matter.
If there is any inconsistency between this Accessibility Statement and a signed engagement document, the signed engagement document will prevail for the relevant client engagement, except where mandatory accessibility law requires otherwise.